Terms of Use

Last Updated: December 8, 2025

Welcome to the Eventgroove websites including https://events.eventgroove.com (the "Site").

Please review these Terms of Use carefully.

AGREEMENT TO ARBITRATION. BY AGREEING TO THESE TERMS OF USE, USER AGREES TO RESOLVE DISPUTES WITH THE COMPANY THROUGH BINDING ARBITRATION (AND WITH VERY FEW LIMITED EXCEPTIONS, NOT IN COURT), AND USER WAIVES CERTAIN RIGHTS TO PARTICIPATE IN CLASS ACTIONS (AS DETAILED IN SECTION 13 BELOW).

1. Acceptance of the Terms of Use

These Terms of Use, together with any agreements incorporated by reference (collectively, these "Terms of Use"), are entered into by and between you ("User") and Elk River Systems, Inc., a Montana corporation doing business as Eventgroove ("Company," "Eventgroove", "We," "Us" or "Our") and govern User's access to and use of the Site and services provided through the Site (collectively, the "Services").

IF USER IS AN INDIVIDUAL ACCESSING OR USING THE SITE ON BEHALF OF ANY CORPORATION OR ORGANIZATION, THEN USER IS AGREEING TO THESE TERMS ON BEHALF OF THEMSELVES AND SUCH ENTITY, AND USER REPRESENTS AND WARRANTS THAT USER HAS THE LEGAL AUTHORITY TO BIND SUCH ENTITY.

By using the Site or Services, User accepts and agrees to be bound by these Terms of Use and Our Privacy Policy at https://events.eventgroove.com/privacy. If User does not agree, User must not access or use the Site or Services.

2. Changes to the Terms of Use

We may revise these Terms of Use from time to time in Our sole discretion. All changes are effective immediately when We post them. User's continued use of the Site or Services means User accepts the changes.

3. Accessing the Site and Services

We reserve the right to withdraw or amend the Site and Services without notice. User is responsible for:

Making all arrangements necessary for access to the Site and Services;
Ensuring all information provided is correct, current, and complete;
Treating user names and passwords as confidential.

4. Becoming an End User, Organizer, or Attendee

Organizer: An End User that creates an account to host an event ("Event") is an "Organizer" for that Event.

Attendee: An End User that purchases tickets to an Event is an "Attendee."

End User: User becomes an "End User" by accessing or registering with the Site or Services.

5. Intellectual Property Rights

The Site and Services are owned by the Company and protected by copyright, trademark, patent, and other intellectual property laws ("Intellectual Property Rights").

For Attendees: We grant a limited, non-exclusive, revocable right to use the Site and Services to browse and purchase tickets.

For Organizers: We grant a limited, non-exclusive, revocable right to use the Site and Services to create Event pages and manage ticket sales.

5A. User Data Ownership and Privacy

5A.1 User Owns User Data

Subject to the limited license granted in Section 5A.2:

(a) For Organizers: Organizer retains all right, title, and interest in all data submitted to or collected through the Services, including Organizer account information, Event information, Attendee Data (as defined below), ticket sales data, and marketing materials (collectively, "Organizer Data"). As between Organizer and Eventgroove, Organizer exclusively owns all Attendee Data collected through Organizer's Events.

(b) For Attendees: Attendee retains all right, title, and interest in data provided to the Services, including account information, registration data, and ticket purchase information (collectively, "Attendee Data").

(c) Definition: "Attendee Data" means all information provided by or about an Attendee when registering for or purchasing tickets to an Event, including names, email addresses, phone numbers, addresses, payment information, and attendance records.

(d) Eventgroove does not claim ownership rights to Organizer Data or Attendee Data (collectively, "User Data").

5A.2 Limited License to Eventgroove

User grants Eventgroove a limited, non-exclusive, non-transferable license to access, process, store, and use User Data SOLELY for:

Providing the Services as requested by User;
Processing ticket sales, registrations, and payments;
Sending Event communications at Organizer's direction;
Providing customer support;
Complying with legal obligations;
Protecting against fraud and security threats;
Generating anonymized, aggregated data as described in Section 5A.4.

5A.3 Restrictions on Eventgroove's Use

Eventgroove SHALL NOT, without User's consent:

Use User Data for marketing unrelated to the specific Event;
Market to an Organizer's Attendees without that Organizer's consent;
Sell, rent, or monetize identifiable User Data;
Use Organizer Data to compete with Organizers;
Share Attendee Data from one Organizer with other Organizers without consent.

5A.4 Aggregated and Anonymized Data

Eventgroove may create aggregated, anonymized statistical data from User Data for improving Services, benchmarking, research, and marketing, provided such data does not identify specific Users, Organizers, Attendees, or Events, and re-identification is not reasonably possible.

5A.5 Third-Party Data Sharing

Eventgroove may share User Data only with these categories of third-party service providers, and only as necessary to provide Services:

Payment processors (currently Stripe);
Tax compliance software (currently Avalara);
Cloud infrastructure providers (currently AWS);
Email service providers for transactional communications;
Customer support tools.

All third-party providers are contractually bound to protect User Data. Eventgroove maintains a list at www.eventgroove.com/data-processors.

5A.6 Data Portability

Organizers may export all Organizer Data and Attendee Data at any time in CSV, JSON, or Excel format with no limitations. Attendees may request copies of their data by contacting support@eventgroove.com.

5A.7 Data Retention and Deletion

Upon account termination:

Organizers may request final data export within 30 days;
Eventgroove will delete or anonymize User Data within 90 days (180 days for backups), except as required by law;
Attendees may request deletion by contacting support@eventgroove.com.

5A.8 Data Processing Agreement (GDPR/CCPA)

Roles: Organizers are data controllers (GDPR) or businesses (CCPA). Eventgroove is a data processor (GDPR) or service provider (CCPA).

Processing: Eventgroove processes User Data only per User's instructions and this Agreement.

Data Subject Rights: Eventgroove will assist Organizers in responding to requests for access, deletion, correction, and portability within 10 business days.

SCCs: For EU Attendees, Eventgroove will execute Standard Contractual Clauses upon request at no charge.

CCPA: Eventgroove certifies it will not sell personal information or use it except to provide Services.

5A.9 Data Security

Eventgroove maintains security safeguards including:

Encryption in transit (TLS 1.2+) and at rest;
Access controls and authentication;
Annual security assessments;
Employee training on data protection.

In case of a data breach affecting User Data, Eventgroove will notify affected Users within 72 hours.

5A.10 Confidentiality

All User Data is confidential and proprietary to User. Eventgroove will not disclose User Data except to approved processors, as required by law, or to protect rights and safety. This obligation survives termination indefinitely.

6. Fees, Pricing and Payment

Creating accounts and listing Events is free. We charge fees when tickets are sold. Fees vary based on agreements and may be passed to Attendees or absorbed by Organizers. Payment processing is handled by third-party processors (currently Stripe). User is responsible for all bank and credit card fees.

7. Prohibited Uses

User shall not: violate laws; exploit minors; transmit spam; use automated tools without permission; introduce viruses; or attempt unauthorized access.

8. End User Contributions

License Grant: By providing End User Contributions (excluding User Data governed by Section 5A), User grants a limited, worldwide, non-exclusive, royalty-free license to host, store, display, and use content solely for: (a) providing Services; (b) displaying with Events; (c) promoting Services with User's consent; and (d) legal compliance. This license is non-transferable and terminates when User deletes the content or account.

Distinction: "User Data" (Organizer and Attendee Data) is protected under Section 5A. "End User Contributions" includes reviews and publicly shared content. If conflict exists, Section 5A controls for User Data.

9. Organizer Responsibilities

Organizers represent and warrant: they have authority to agree to these Terms; all information is true and complete; they own or have rights to content; they have obtained necessary consents to provide Attendee Data to Eventgroove for Services and are responsible for GDPR/CCPA compliance in collection and use of Attendee Data; they will obtain required licenses and comply with laws.

10. Limitation on Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) COMPANY WILL NOT BE LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. (B) COMPANY'S MAXIMUM LIABILITY SHALL NOT EXCEED: for paid Event Organizers - fees paid in 3 months before claim; for paid Attendees - ticket costs in 3 months before claim; for others - $100.

11. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. User is solely responsible for backing up User Data.

12. Indemnification

User shall indemnify Company from claims arising from: User's violation of Terms; use of Services; breach of laws; Feedback; tax collection; and for Organizers: Events, licenses, and content (excluding Eventgroove's breaches).

13. Governing Law and Arbitration

These Terms are governed by Montana law. Disputes will be resolved by binding arbitration administered by JAMS, not in court, except for IP disputes or small claims. Class actions are waived. Any arbitration will be individual. Claims of multiple users cannot be arbitrated jointly.

14. Term and Termination

These Terms remain in effect until terminated. Either party may terminate. Upon termination:

(a) User Data: Rights and obligations per Section 5A.7. Organizers may request final export within 30 days. Eventgroove deletes User Data per Section 5A.7.

(b) Other Materials: User must destroy downloaded Materials (excluding owned User Data).

(c) Survival: Sections 5A, 6, 7, 8, 9, 10, 11, 12, 13, and 14 survive termination.

15. General Provisions

Entire Agreement: These Terms and Privacy Policy constitute the entire agreement.

Severability: If any provision is invalid, remaining provisions continue.

Time to File Claims: Claims must be commenced within one year or are barred.

16. Contact Information

For questions about these Terms or Services:

Elk River Systems, Inc. DBA Eventgroove
22 S Central Ave., Harlowton, Montana 59036
Email: support@eventgroove.com
Phone: 888-509-1060